Best Practices to Connect with FYE
- Constantly check your LACCD student emails and read everything thoroughly not only from the FYE program but also from LA City College
- Find us on Instagram for fun and creative updates (@cityfye)
- Connect with Success Coaches and Counselors via Cranium Cafe Live Chat. For more information, visit the Connect Virtually website
- Success Coaches will send emails so respond to those emails
- Visit the Staff Tab to see your Success Coaches
- Our Success Coaches will be available to you through phone calls, Live Chat with Cranium Cafe, and also with Zoom Conferencing appointments. For more information about Zoom Conferencing, please click this link in order to be directed to their website that houses many useful videos on getting started.
FYE Counselors and the help of other counselors at LACC are here to assist. We will be able to connect with you via Cranium Cafe, phone call, or In-person. Unfortunately during this time, there are no guarantees for counseling appointments and we will try our best to accommodate you all. If you are late to your appointments or do not answer the phone call, the counselors do have a right to mark you as a NO SHOW and will require you to make another appointment in the future. For more information about etiquette with online appointments, please click this link.
Here are three ways that you can meet with an FYE counselor:
- Contact the FYE program by sending an email to cityfye@gmail.com and requesting a Counseling Appointment.
- Connect with your Success Coach (see section above) who will then direct you to contact our FYE scheduling staff member
- Go to the Cranium Cafe Live Chat and connect with any Success Coach.
- Once you are in Cranium Cafe, you can click on the FYE/Promise link under the "Welcome to LACC's "Virtual" Student Services Building!"
- Look for anyone who has a "Live Chat" button their card and begin to chat!
- Schedule an appointment using our Online Scheduler by visiting the Connect Virtually webpage.
Updates on FYE Requirements for Fall2023 (updated 9.20.2023)
- Students are still required to complete their tutoring hours but have been reduced to 6 hours instead of 10 hours. Remember, this is 3 hours for English and 3 hours for math IF you are taking both courses.
- For math tutoring hours, please make sure to use your NetTutor through your Student Portal or visit the Pi Shop in FH 104
- For English tutoring hours, please make sure to contact the Writers' Block
- Last day to submit your hours for tutoring is December 15, 2023
- Students are still required to meet with your Success Coach and Counselor at least once this semester
- Last chance to meet with Counselor for Fall 2023 is December 15, 2023
- Last chance to meet with Success Coach for Fall 2023 is December 15, 2023
- You must still abide by the FYE requirements in your first year to be eligible for second year free tuition. Find out more information about second year by going to this link for the SYE Program. If you do not complete all requirements, you may still be eligible so contact your Success Coach about an appeal process.
Office Hours
In-Person / Online
Mondays to Thursdays: 8:00AM - 4:00PM
Fridays: 8:00AM - 1:30PM
Saturdays to Sundays: Closed