Online Student Assistance & Resources Online Faculty Assistance & Resources
Updated COVID-19 (Coronavirus) Information LACC Staff & Student Communications
QUICK LINKS Employee EmailPeopleSoft SIS Log-inPeopleSoft SIS HelpLACC Helpdesk (SAP Portal)Professional Development (VRC)Academic Calendar
Please check back regularly for the most up-to-date services and resources to assist faculty in delivering their classes and services remotely. Helpful Tips for Returning to Instruction Using Canvas and Zoom
Frequently Asked Questions for Faculty & Staff
Zoom Security Information
Using the VRC A video on how to access and navigate the Vision Resource Center.
How to Create a Zoom Account and Connect it to Canvas
How to record a video in Canvas Written instructions on how to make videos. Includes option for closed captioning.
How to record a video in Canvas (video)
How to set up a conference in Canvas Written instructions on how to set up a conference for virtual office hours and speakers.
How to set up a conference in Canvas (video)
How to use the importable course template in Canvas (video)
To make a virtual appointment (up to 30 minutes) with Adrian Brown to discuss questions and problems you are facing with Canvas or ConferZoom, please email him at Brownal2@lacitycollege.edu with your name, question/problem, and available times. He will set up an appointment with you.
Discount Copying at Office Depot & OfficeMax
Many ISPs are providing free internet to students, faculty, and staff Gvernment programs are also available to assist with costs. (Updated June 4, 2020)
Free LACCD Zoom Account for Faculty Instructions for getting Zoom video conferencing with unlimited session time and up to 300 participants.
Google Voice provides an alternate phone number for calling, text messaging, and voicemail. Works on smartphones and computers, and syncs across devices.
Resources for LACC Online Classes You will be asked to log into PeopleSoft and will then be brought to the Canvas page and will have the option to click on the “Enroll in Course” button. Site includes links to free textbook access providers; open educational resources by discipline; library resources; research skills videos & tutorials; and student resources for Canvas/online learning.
Resources for Diversity, Equity & Inclusion in Pedagogy This guide is intended to share resources with educators to improve diversity, equity and inclusiveness in teaching.
ACUE’s Online Teaching Resources High quality resources divided into six key topic areas for teaching remotely: (1) Welcoming students to the online environment; (2) Managing your online presence; (3) Organizing your online course; (4) Planning and facilitating quality discussions; (5) Recording effective micro lectures; and (6) Engaging students in readings and micro lectures.
California Virtual Campus – Online Education Initiative Upcoming webinars and other resources for remote instruction and services from the State Chancellor's Office.
3CSN Workshops & Resources for Online Engagement Click the “Online Support Series” link to see which sessions are available for help navigating both Canvas and Zoom.
Teaching in the context of COVID-19 A summary of various useful resources for teaching online.
Understanding Accessibility What Does Accessible Mean? Things to consider when creating new documents for the web.
General Accessibility Design Guidelines for Canvas General best practices when designing a course online.
Online Education and Website Accessibility Published by The Department of Education Office for Civil Rights (OCR), this video covers basic institutional responsibility as well as why accessibility is a necessary consideration in the online environment.
California Community Colleges Accessibility Center Will be hosting a series of webinars focusing on accessibility practices for online teaching. All sessions will use the same Zoom meeting information.
How to set up a test with extended time accommodation for a student with a disability Step by step instructions from the Canvas Support Office at Florida State University.
Video Tutorial Text Instructions
Ryan Kushner in OSS or Adrian Brown in Distance Education
Faculty and Staff Guidance to Access Colleges or District Facilities for Fall 2020 Semester​
Faculty Guidance Regarding Facial Coverings and PPE for Completion of Spring 2020 and Fall 2020 Classes
Student Access to Colleges for Completion of Spring 2020 and Fall 2020 Classes
Vehicle Curbside Pickup-Dropoff Protocol
Faculy & Staff COVID-19 Exposure Guidelines Recommendations and definitions from the LACCD EOC
Update: No on-campus activities or events will be available on campus. No gatherings of more than two (2) people are allowed until further notice.
Any instructor that has a student who contacts them about testing positive for COVID-19 OR is experiencing the symptoms of COVID-19 exposure must report the incident immediately to the Office of the President.
Read the New District Protocol (pdf)
Email for students to ask questions and report possible/confirmed COVID-19 cases: coronavirusinfo@laccd.edu
If you have a question and are uncertain who to contact, send an email to:
Hotline-Faculty@lacitycollege.edu
Hotline-Staff@lacitycollege.edu
Email your technology needs, and any questions about technology to: lacc-techsupport@laccd.edu
If on-campus Canvas support is not available, call 1 (844) 698-7484 >>> Option 2 >>> Option 4
To order Course Materials through the LACC Bookstore, send an email to bookstore@lacitycollege.edu Notify your students that they can contact the Bookstore at (323)953-4000 ext.2142 and arrange for individual pickup of their materials.
District Safety Advisories and Recovery Policies
All Essential Staff and Visitors Are Now Required to Wear Cloth Face Coverings While on Campus
Temporary Operating Procedures for Administrative Services Departments (Updated 4/22/20) Information on interacting with all Administrative Services Departments during the campus closure.
Procedures for the Return of LACC Equipment
Campus Access & Service Request Form
Procedures to Visit LACC Campus
Overview and Workflow – Permission to Visit Campus
Adrian Brown Online Technical Support Assistance (323) 953-4000 ext. 2480
Katie Hamilton Remote Learning Resources Assistance (818) 861-6124
Do you know of a resource or service that is not on this list? Want to share a helpful video or tutorial you found online?
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