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City College Information Technology (IT)

Password Change & Reset

Password Change/Reset

Network/SharePoint Password
  • Your LACC network and SharePoint usernames are one and the same, therefore the password is the same.
  • When you change your network password, you are also changing your SharePoint password.
  • To change your network password, use the instructions below.
Changing Network Password Using Your LACC Computer

These instructions are for computers using Windows.Windows Security windowWindows Change Password window

  1. Start and log into your computer as you would normally do.
  2. Press CTRL+ALT+DEL. The “Windows Security” window will open.
  3. Click "Change Password". The "Change Password" window will open.
  4. Type in your current password (old password) and new password in the appropriate fields, and then click "OK".
  5. Then, click "Cancel" to exit the “Window Security” window.
Changing Your Network Password from Off-Campus

To reset your network password to the default password:

  • Call the IT Help Desk at extension 2049, OR
  • Send an email request from your faculty/staff email account ( or to 
Voicemail Password
  • To change your voicemail password, use the instructions below.
  • To reset your voicemail password to your default password, call IT Help Desk at extension 2049.
  1. Dial ext. 4599 (from off-campus dial 323-953-4599).
  2. When the greeting is being played, press the star (*) key.
  3. When prompted for your ID number, enter your voice mail number followed by the pound (#) key.
  4. When prompted for your password, enter your default password followed by the pound (#) key.
  5. Press 4 to change your Setup.
  6. Press 3 to change your Personal settings.
  7. Select the Change-Your-Password option. Then, follow the instructions.
LACCD Portal Password
  • The the LACCD portal username and password are used to access to Personnel Change Request system (PCR), Business Warehouse (BW) and the Employee Self-Service system (ESS).
  • To reset or change your password, use the "click here to reset it" link in the Portal Logon Page.

 Contact Us

AD 107
(323) 953-4000 ext. 2049

Contact the help desk

 Office Hours

Our department is working remotely.

Monday – Thursday:
8am – 8pm

8:00am - 5:00pm


If you need training on using any of the LACC systems or software, please contact the Teaching Learning Center at extension 2480.