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PeopleSoft SIS 9.2 Upgrade and Planned Downtime

Originally Published: 10/8/2019

The Student Information System will be unavailable from Thursday Oct. 10 at 10:00pm until Sunday, Oct. 13 at 11:00pm, in order to complete the update.

Update: Upgraded is here!

The LACCD has released a new upgraded portal accessible from computers, smart phones, tablets and other mobile devices. Prior to signing on to the system, please clear your browser cache and watch the informational videos on how to use the new student, faculty or employee homepage.

The original announcement continues below.

This is an important announcement regarding LACCD’s upgrade to the “” portal to version 9.2, available beginning October 14, 2019.

The upgrade involves an improved navigation system using tiles. The upgraded system will be accessible from computers, smart phones, tablets and other mobile devices using your preferred Internet browser. PeopleSoft 9.2 will allow the system to be responsive based on the mobile device being used and will be responsive in landscape or portrait modes.

PeopleSoft 9.2 is a significant step forward in the District’s continued efforts to provide state-of-the-art technology to faculty, students and staff. The upgrade represents more than a year’s work by IT staff, college business users and vendors.

Significant Improvements with PeopleSoft 9.2

  • A full mobile enhanced experience that will replace the need for the App
  • Complete mobile functionality for all components of the student experience
  • A new navigation system that is more intuitive
  • A seamless self-service process enhanced for touchscreens and other modern user interfaces
  • A new "look and feel" that will make navigation more intuitive

Scheduled Downtime

In order to complete the update, the Student Information System will be unavailable for about three days, from Thursday October 10 at 10:00pm until Sunday, October 13 at 11:00pm. All integrated services, including Canvas, Microsoft 365 email and online tutoring, will be available through re-directs until the student portal comes back online. The planned downtime has been selected during a period in which there are no deadlines for drops; is prior to the start of the second eight-week session; will enable winter and spring enrollment to be done on the new platform, and will allow incoming Fall 2020 students to have a consistent experience in the 9.2 environment. Notification of the downtime is currently posted on the sign-in page.

For Assistance During or After the Upgrade

Please call (844) MYLACCD or (844) 695-2223. Monday – Friday, 8:00 am – 7:00 pm.

Download the Announcement Flyer

More Information for Students

On Friday, October 11, Admissions and Records, Financial Aid, Health and Wellness Center, Office of Special Services and Welcome Center will be open for limited services only until 12 noon.

The following services will be available during the downtime (click links below):

To prepare for the upgrade, we highly encourage all students to view the following training videos to familiarize themselves with the new 9.2 upgrade:

More Information for Employees

The PeopleSoft 9.2 upgrade consists of improved navigation and the ability to create additional homepage tiles. The number and type of tiles available on your homepage is dependent on your current security roles in the system. The transactional pages to access the academic rosters and to input data into the student record, financial and academic advising pages will remain the same.

The following services will be available during the downtime (click links below):

Because of the upgrade, the availability of the Summer and Fall 2020 Admissions online application has been moved up to November 1, 2019. We highly encourage for all faculty, staff and administrators to view the following training videos to familiarize with new 9.2 upgrade:

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