[Small LACC logo] Los Angeles City College
IT Department

This page is provided by the IT department to answer some common questions.

For further technical information, call the IT Help Desk at extension 2049.

If you need training on using any of the LACC systems, contact the Staff and Organizational Development office at extension 2887.


Voicemail Password

  • To change your voicemail password, use the instructions below.
  • To reset your voicemail password to your default password, call IT Help Desk at extension 2049.


  1. Dial ext. 4599 (from off-campus dial 323-953-4599).
  2. When the greeting is being played, press the star (*) key.
  3. When prompted for your ID number, enter your voice mail number followed by the pound (#) key.
  4. When prompted for your password, enter your default password followed by the pound (#) key.
  5. Press 4 to change your Setup.
  6. Press 3 to change your Personal settings.
  7. Select the Change-Your-Password option. Then, follow the instructions.