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IT Department

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Update Your Copy of the Global Address List (GAL) in Outlook 2010


STEP 1:
With Outlook 2010 open, click the File tab.
[File menu]

STEP 2:
Click Account Settings, then click Download Address Book.
[Account Settings menu]

STEP 3:
Perform the following actions, then click OK.
  • Uncheck Download changes since last Send/Receive.
  • Select Full Details.
  • Choose \Global Address List.
[Offline Address Book window]

A new version of the Global Address List will be downloaded. The status window will open to indicate that the download is in progress and will close automatically when the download is complete.

[Send/Receive Progress window]

 

Source: Texas Tech University - IT Help Central