[Small LACC logo] Los Angeles City College
IT Department

For technical support, please submit a work request via the LACCD Portal.

If you need training on using any of the LACC systems, contact the Teaching Learning Center (TLC) office at extension 2480.


Network Logon

  • Only users that have a LACC Employee Network account can log onto the LACC Employee Network.
  • A LACC Employee Network account is usually referred as a Network account or LACC account.
  • A network account is identified by a username.
  • If you are an employee of the college (faculty, staff, student worker, ...), a network accounts is issued automatically for you.
  • If you are not an employee of the college (contractor, auditor, student worker from another institution assigned to LACC, ...), a network account will be created for you at the request of your supevisor using the Request for Employee Network/Email Account form.
  • By using any of the computer resources at LACC, the user is accepting the LACC/LACCD policies and regulations.


    Request Flow for Requesting a Network/Email Account
  1. The supervisor will complete the form on line, print it and return it to IT at Administration 107.
  2. The account will be created.
  3. IT will email the account information to the supervisor and to the user, if an email was requested.


To See Your Default Username and Password,


    Logon Procedure
  • Start the computer by pressing the Power button on the front of the computer. When the computer is on, you will see the "Welcome to Windows" screen.
    [XP Welcome window]
  • On the keyboard, press simultaneously the Ctrl, Alt and Delete keys. The "Logon to Windows" dialog box will show.
  • On the "Log On to Windows" dialog box, enter your username and password.
    Make sure that the "Log on to" box shows "LACC_MAIL". If not, click on the down arrow to select it.
    If the "Log on to" box is not visible, click on the "Options" button to see it.

    [XP Logon window]


    Shut Down Procedure
  • Close all the programs and windows.
  • Click on the Start menu (usually at the bottom left of the screen) and click on Shut Down. The Shut Down dialog box will open.
    Start menu button
  • On the "Shut Down" dialog box, select Shut down and press OK.
    (If Shut Down is not selected, click on the down arrow to select it.)

    [Drop-down menu in the Shut Down window]
  • In some old computers, the operating system will shut down but the computer will still be powered. The message "It is now safe to turn off your computer" will be displayed. Press the Power button on the front of the computer. You might need to press the button for several seconds.