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Online Faculty Assistance & Resources

Please check back regularly for the most up-to-date services and resources to assist faculty in delivering their classes and services remotely.
Helpful Tips for Returning to Instruction Using Canvas and Zoom

Frequently Asked Questions for Faculty & Staff

How To Use Canvas

Canvas Basics: Introduction to Teaching Online
You will be asked to log into PeopleSoft and will then be brought to the Canvas page and will have the option to click on the “Enroll in Course” button.

Online Canvas training through Lynda.com
(1) Log into the SIS (PeopleSoft), (2) Click on the Vision Resource Center (VRC) button, (3) Click on “Training Search”, (4) Type in “Lynda learning canvas 2018.”

Using the VRC
A video on how to access and navigate the Vision Resource Center.

Introduction to teaching with Canvas
Written instructions in a self-paced course.

How to Create a Zoom Account and Connect it to Canvas

How to record a video in Canvas
Written instructions on how to make videos. Includes option for closed captioning.

How to record a video in Canvas (video)

How to set up a conference in Canvas  
Written instructions on how to set up a conference for virtual office hours and speakers.

How to set up a conference in Canvas (video)

How to use the importable course template in Canvas (video)

One-to-one Consultation on Canvas and ConferZoom Questions

To make a virtual appointment (up to 30 minutes) with Adrian Brown to discuss questions and problems you are facing with Canvas or ConferZoom, please email him at 
Brownal2@lacitycollege.edu 
with your name, question/problem, and available times. He will set up an appointment with you.

Communication Resources

Free internet for students

Charter, Spectrum, and Comcast are offering two months of free internet to low-income households. WiFi hotspots will also be open for the public. Direct students to:

Charter and Spectrum: 1(844)488-8395
Comcast: (855-846-8376) for English speakers or (855-765-6995) for Spanish speakers

Free Internet for Faculty

Charter is expanding eligibility to include college professors who do not already have a Spectrum account.

Contact Spectrum at 1.844.488.8395 to sign up.

A free self installation kit will be provided to new households.

Free LACCD Zoom Account for Faculty
Instructions for getting Zoom video conferencing with unlimited session time and up to 300 participants.

Alternate Phone Number for Work-Related Communication

Google Voice provides an alternate phone number for calling, text messaging, and voicemail. Works on smartphones and computers, and syncs across devices.

Resources for Teaching Online

Resources for LACC Online Classes
You will be asked to log into PeopleSoft and will then be brought to the Canvas page and will have the option to click on the “Enroll in Course” button. Site includes links to free textbook access providers; open educational resources by discipline; library resources; research skills videos & tutorials; and student resources for Canvas/online learning.

ACUE’s Online Teaching Resources
High quality resources divided into six key topic areas for teaching remotely: (1) Welcoming students to the online environment; (2) Managing your online presence; (3) Organizing your online course; (4) Planning and facilitating quality discussions; (5) Recording effective micro lectures; and (6) Engaging students in readings and micro lectures.

California Virtual Campus – Online Education Initiative
Upcoming webinars and other resources for remote instruction and services from the State Chancellor's Office.

Free access to eTextbooks from RedShelf
RedShelf allows users to borrow up to seven eTextbooks at once. Free access from many major publishers in response to Covid-19. 

Free access to eTextbooks from VitalSource Helps
To access the free resources, you must sign up with your @lacitycollege.edu email account (not your @laccd.edu or @faculty.laccd.edu accounts).

Free Cengage Unlimited Access
Free access to all Cengage digital platforms and 14,000 ebooks through Cengage Unlimited, for the remainder of this semester.

Online Teaching Resources from Wiley
Videos, webinars, PDFs, and free access to their digital courseware.

Online Teaching Resources from Pearson Higher Education
Various resources to support online teaching and learning.

3CSN Workshops & Resources for Online Engagement
Click the “Online Support Series” link to see which sessions are available for help navigating both Canvas and Zoom.

Teaching in the context of COVID-19
A summary of various useful resources for teaching online.

 Accessibility Resources

Understanding Accessibility
What Does Accessible Mean? Things to consider when creating new documents for the web.

General Accessibility Design Guidelines for Canvas
General best practices when designing a course online.

Online Education and Website Accessibility
Published by The Department of Education Office for Civil Rights (OCR), this video covers basic institutional responsibility as well as why accessibility is a necessary consideration in the online environment.

California Community Colleges Accessibility Center 
Will be hosting a series of webinars focusing on accessibility practices for online teaching. 
All sessions will use the same Zoom meeting information.

New Protocol for Faculty Regarding Covid-19 Exposure Incidents

Any instructor that has a student who contacts them about testing positive for COVID-19 OR is experiencing the symptoms of COVID-19 exposure must report the incident immediately to the Office of the President.

Read the New District Protocol (pdf)

Email for students to ask questions and report possible/confirmed COVID-19 cases:
coronavirusinfo@laccd.edu

Contact Information

LACC Hotline

If you have a question and are uncertain who to contact, send an email to:

Hotline-Faculty@lacitycollege.edu

Hotline-Staff@lacitycollege.edu

Technology Support For Faculty & Staff

Email your technology needs, and any questions about technology to:
lacc-techsupport@laccd.edu

Protocols for Visiting Campus

  • Non Essential Staff must check in at the Sheriff's Office before proceeding to their office.
  • Office visits are limited to a maximum of 1 hour. The goal is for you to pick up your materials and immediately leave campus.
  • Please refrain from using the restrooms while on campus.

Temporary Access Protocols Through April 18, 2020

24/7 Canvas Support

If on-campus Canvas support is not available, call 1(844)303-5590 >>> Option 2 >>> Option 4

Course Textbooks/Materials

To order Course Materials through the LACC Bookstore, send an email to
 bookstore@lacitycollege.edu
Notify your students that they can contact the Bookstore at (323)953-4000 ext.2142 and arrange for individual pickup of their materials.

Adrian Brown
Online Technical Support Assistance
(323) 953-4000 ext. 2480

Katie Hamilton
Remote Learning Resources Assistance
(818) 861-6124

Submit a link or resource

Do you know of a resource or service that is not on this list? Want to share a helpful video or tutorial you found online?

Submit a Link or Resource
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Los Angeles City College | 855 N. Vermont Avenue, Los Angeles California 90029

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Phone: 323.953.4000

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Emergency: 323.953.2911