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NonCredit & Adult Education

Program Certificates

  • Academic preparation certificate of competency
    Academic Preparation

    Get ready for achievement! This certificate of competency prepares you with English, Math, and Computer skills to be successful in college courses.

  • Customer service skills certificate of completion
    Customer Service Skills

    This certificate of completion prepares you to find and apply to jobs, improve your success at work, and refine your customer service skills.

  • Job Readiness certificate of competency
    Job Readiness

    This certificate of completion prepares you to successfully conduct a job search and complete a job application. You will learn skills to advance in your current job and improve your customer service skills.

  • Career discovery skills certificate of completion
    Career Discovery

    This certificate of completion prepares you to find and apply to a new job. Improve your interview skills and your resume writing skills in this quick certificate program!

  • Entrepreneurship Skills certificate of completion
    Entrepreneurship Skills

    This certificate of completion prepares you with the necessary knowledge and skills to plan, develop, and operate a business.

  • Child Development Readiness certificate of completion
    Child Development Readiness

    Is English your Second Language? This certificate of completion prepares you to study and use vocabulary for Child Development.

  • Health Careers Readiness certificate of completion
    Health Careers Readiness

    Is English your Second Language? This certificate of completion prepares you with communication skills to begin a career in health-related fields.

  • In-Home Supportive Services Skills certificate of completion
    In-Home Supportive Services Skills

    This certificate prepares students to provide in-home care to patients, assist with activities of daily living, and provide care in the areas of comfort, hygiene, nutrition, elimination, sleep, rest, and first aid and CPR on adult patients.

  • Banquet & Restaurant Server certificate of completion
    Banquet & Restaurant Server

    This certificate prepares students with kitchen and dining room skills and etiquette, customer service, and communication skills.

  • Guestroom Attendant certificate of completion
    Guestroom Attendant

    This certificate prepares students with cleaning and sanitizing skills, laundry facility techniques, and customer service and communication.

  • Front Desk and Reservationist certificate of completion
    Front Desk and Reservationist

    This certificate prepares students to work in guest services at a hotel. Students learn how to take reservations and complete check-ins, handle guest questions, and use effective sales techniques.

Academic Preparation

Certificate of Competency

Total Lecture Hrs: 126
(State Code: 36581; TOP Code: 493013; Academic Plan: C036581E)

The Certificate of Competency in Academic Preparation is designed to provide students with basic English and Math skills used in General Education Development (GED) Preparation, HiSET Preparation, TASC, college English and Math readiness courses and assist students with the fundamentals of computer hardware and software applications necessary to be successful in completing college-level coursework and workplace tasks.

Program Student Learning Outcomes:
  1. Make use of foundational level English necessary to pass the high school equivalency exam, prepare for a college English assessment exam, and to perform general workplace tasks.
  2. Make use of foundational level Math necessary to pass the high school equivalency exam, prepare for a college math assessment exam, and to perform general workplace tasks.
  3. Use a computer to complete college-level coursework and workplace tasks.
Program Requirements
Required Courses Course Title Hours
BSICSKL 006CE REVIEW OF BASIC ENGLISH 36
BSICSKL 007CE REVIEW OF BASIC MATH 36
VOC ED 003CE WORKPLACE COMPUTING FOR LIMITED ENGLISH POPULATONS 54

Banquet & Restaurant Server

Certificate of Completion

Total Lecture Hrs: 114-132

(State Code: 39614; TOP Code: 130700; Academic Plan: C039614E)

The Banquet & Restaurant Server Certificate of Completion is designed to provide knowledge and practical skills training for students preparing for employment in the hospitality food service industry. Courses cover kitchen and dining room skills and etiquette, customer service, and communication skills.

Program Student Learning Outcomes:
  1. Demonstrate appropriate response to customer needs in a dining setting.
  2. Design varied banquet styles, room arrangements, and table settings.
  3. Apply kitchen cleaning and sanitization standards as dictated by health code.
  4. Develop customer service techniques and apply strategies for remaining positive on the job.
Program Requirements
Required Courses Course Title Hours
VOC ED 242 CE Banquet ServerSkills Training 18
VOC ED 246 CE Restaurant Server Skills Training 18
VOC ED 247 CE Kitchen Steward Skills Training 18
VOC ED 239 CE Customer Service Skills 18
VOC ED 230 CE 30 Ways to Shine as a New Employee 6
Elective (Choose One)    
VOC ED 079 CE Vocational ESL A (Workplace Communication Skills) 54
BASIC SKILLS 006 CE Review of Basic English Fundamentals 36
VOC ED 238 CE Job Readiness 36

Beginning English as a Second Language

Certificate of Competency

Total Lecture Hrs: 108
(State Code: 36668; TOP Code: 493087; Academic Plan: C036668E)

The Certificate of Competency in Beginning English as a Second Language is designed to give fundamental reading, writing, listening, and speaking to limited-English speaking students, preparing them for enhanced job opportunities, academic studies, and increased community participation.

Program Student Learning Outcomes:
  1. Demonstrate fundamental reading, writing, listening, and speaking skills in English.
Program Requirements
Required Courses Course Title Hours
ESL NC 001CE ENGLISH AS A SECOND LANGUAGE - BEGINNING I 54
ESL NC 002CE ENGLISH AS A SECOND LANGUAGE - BEGINNING II 54

Career Discovery Skills

Certificate of Completion

Total Lecture Hrs: 54
(State Code: 24387; TOP Code: 493012; Academic Plan: C024387E)

The Certificate of Completion in Career Discovery Skills is designed to help the student make a meaningful decision regarding a career goal including career assessments, various self-appraisal techniques, and information regarding career characteristics and trends using career information technology, insights into their interests, and personality which gives them the ability to make realistic and informed career choices.

Program Student Learning Outcomes:
  1. Use tools and resources to assist in career decision-making process.
  2. Develop an effective resume that matches a job description.
  3. Prepare for an employment interview, including developing responses, describing experience, and dressing for success.
Program Requirements
Required Courses Course Title Hours
VOC ED 236CE JOB CLUB 18
VOC ED 238CE JOB READINESS 36

Child Development Readiness

Certificate of Completion

Total Lecture Hrs: 2
(State Code: 36277; TOP Code: 130500; Academic Plan: C024387E)

The Certificate of Completion in Child Development Readiness is designed to help the students who need additional assistance in mastering the specialized vocabulary and developmental theories in introductory child development coursework. Students will increase their level in study skills, reading strategies, test taking tools, customer service, workplace culture, and job readiness tools.

Program Student Learning Outcomes:
  1. Master the specialized vocabulary and development theories in introductory child development coursework.
  2. Discuss study skills, reading strategies, and test taking tools.
  3. Develop a level of customer service techniques.
  4. Plan and implement a job search.
Program Requirements
Required Courses Course Title Hours
VOC ED 054CE VESL FOR CD1 - SPECIALIZED VOCABULARY IN DEVELOPMENT THEORIES 18
VOC ED 230CE 30 WAYS TO SHINE 6

Computer Skills for the Workplace

Certificate of Completion

Total Lecture Hrs: 162

(State Code: 39702; TOP Code: 051400; Academic Plan: C039702E)

The Computer Skills for the Workplace Certificate of Completion is designed to prepare students with practical skills to use software commonly used in educational programs and employment. Students will increase competency with word processing, spreadsheet, and multimedia presentation software.

Program Student Learning Outcomes:
  1. Create, save, format, edit, and print word processing documents.
  2. Develop formatted spreadsheets to organize and interpret data.
  3. Design multimedia presentations for academic or career-related use.
Program Requirements
Required Courses Course Title Hours
VOC ED 103 CE Introduction to Word Processing 54
VOC ED 104 CE Introduction to Spreadsheets 54
VOC ED 105 CE Introduction to Multimedia Presentations 54

Custodial Technician Program

Certificate of Completion

Total Lecture Hrs: 69

(State Code: 39326; TOP Code: 300500; Academic Plan: C039326E)

The Certificate of Completion in Custodial Technician Training is designed to provide knowledge, training and practical work experience for students preparing for employment in the custodial, janitorial, and cleaning service industry. This course also includes introductory topics of supervision, positive interaction with co-workers, work ethic, punctuality, and self-development.

Program Student Learning Outcomes:
  1. Apply safety and cleaning protocols of cleaning materials and emergencies at the workplace.
  2. Demonstrate appropriate communication, performance, and teamwork behavior.
Program Requirements
Required Courses Course Title Hours
VOC ED 060 CE Custodial Technician Training 63
VOC ED 230 CE 30 Ways to Shine as a New Employee 6

Customer Service Skills

Certificate of Completion

Total Lecture Hrs: 72
(State Code: 24294; TOP Code: 130110; Academic Plan: C024294E)

The Certificate of Completion in Customer Service Skills is designed to introduce and train new, current, and dislocated workers to the service workplace. Provide instruction in job acquisition, retention, advancement, basic customer service skills, workplace success strategies and skills, and how to become an exceptional employee.

Program Student Learning Outcomes:
  1. Discuss and address customer satisfaction.
  2. Develop professional resume, cover letter, and interviewing skills.
  3. Discuss workplace success strategies and skills.
Program Requirements
Required Courses Course Title Hours
VOC ED 236CE JOB CLUB 18
VOC ED 238CE JOB READINESS 36
VOC ED 239CE CUSTOMER SERVICE SKILLS 18

English as a Second Language-Civics

Certificate of Competency

Total Lecture Hrs: 324
(State Code: 24344; TOP Code: 493087; Academic Plan: C024344E)

The Certificate of Competency in English as a Second Language - Civics enhances the English language skills of limited English speaking students while preparing them for the United States Citizenship Exam. Students practice fundamental reading, writing, listening, and speaking skills to prepare them for enhanced job opportunities and increased civic participation.

Program Student Learning Outcomes:
  1. Demonstrate knowledge of citizenship and civic-related issues.
  2. Demonstrate basic communication skills of listening and speaking necessary to perform everyday activities.
  3. Demonstrate basic communication skills of reading and writing necessary to perform everyday activities.
Program Requirements
Required Courses Course Title Hours
ESLCVCS 030CE ENGLISH LITERACY AND CIVICS 108
ESLCVCS 031CE ENGLISH LITERACY AND CIVICS 108
ESLCVCS 032CE ENGLISH LITERACY AND CIVICS 108

Entrepreneurship Skills

Certificate of Completion

Total Lecture Hrs: 54
(State Code: 24069; TOP Code: 050640; Academic Plan: C024069F)

The Certificate of Completion in Entrepreneurship is designed to give students the necessary knowledge and skills to plan, develop, and operate a business. The business entrepreneur utilizes the understanding of business concepts, strategies, and technology to shape ideas into opportunities supported by research, data, and business models.

Program Student Learning Outcomes:
  1. Apply entrepreneurship and customer service concepts to analyze and improve various business ideas.
  2. Develop a business plan, marketing strategies, and measure business success.
Program Requirements
Required Courses Course Title Hours
VOC ED 084CE ENTREPRENEUR TRAINING PROGRAM 36
VOC ED 239CE CUSTOMER SERVICE SKILLS 18

Front Desk Representative & Reservationist

Certificate of Completion

Total Lecture Hrs: 96-114

(State Code: 39616; TOP Code: 130700; Academic Plan: C039616E)

The Front Desk Representative & Reservationist Certificate of Completion prepares students to enter careers in the hospitality industry. Students learn service industry concepts and skills, including: greeting and checking in guests; using effective sales techniques; handling guest questions and complaints; taking reservations and processing payments.

Program Student Learning Outcomes:
  1. Apply appropriate communication for client services, including resolving concerns, conflicts, and problems professionally.
  2. Demonstrate use of computers and other technology for use in booking and addressing client needs.
  3. Develop customer service techniques and apply strategies for remaining positive on the job.
Program Requirements
Required Courses Course Title Hours
VOC ED 243 CE Front Desk Representative 18
VOC ED 249 CE Reservationist Skills Training 18
VOC ED 239 CE Customer Service Skills 18
VOC ED 230 CE 30 Ways to Shine as a New Employee 6
Elective (Choose One)    
VOC ED 079 CE Vocational ESL A (Workplace Communication Skills) 54
BASIC SKILLS 006 CE Review of Basic English Fundamentals 36
VOC ED 238 CE Job Readiness 36

Guestroom Attendant

Certificate of Completion

Total Lecture Hrs: 114-132

(State Code: 39617; TOP Code: 130700; Academic Plan: C039617E)

The Guestroom Attendant Certificate of Completion is designed to provide knowledge and practical skills training for students preparing for employment in the hospitality service industry. Courses cover guestroom and public space cleaning and sanitization, laundry, and customer service skills.

Program Student Learning Outcomes:
  1. Utilize various laundering techniques and equipment.
  2. Select best strategy for performing deep cleaning projects such as high dusting, carpet cleaning, and steam cleaning furniture.
  3. Organize guest rooms, supplies, and amenities.
  4. Develop customer service techniques and apply strategies for remaining positive on the job.
Program Requirements
Required Courses Course Title Hours
VOC ED 244 CE Laundry Attendant Skills Training 18
VOC ED 245 CE Public Space Cleaner Skills 18
VOC ED 250 CE Guestroom Attendant SkillsTraining 18
VOC ED 239 CE Customer Service Skills 18
VOC ED 230 CE 30 Ways to Shine as a New Employee 6
Elective (Choose One)    
VOC ED 079 CE Vocational ESL A (Workplace Communication Skills) 54
BASIC SKILLS 006 CE Review of Basic English Fundamentals 36
VOC ED 238 CE Job Readiness 36

Health Careers Readiness

Certificate of Completion

Total Lecture Hrs: 42
(State Code: 35936; TOP Code: 120100; Academic Plan: C035936E)

The Certificate of Completion in Health Careers Readiness is designed to help students learn English, medical terminology and acquire a general introduction to careers in the healthcare field along with common medical practices. Students will increase their level of customer service, confidence, and future colleague relations.

Program Student Learning Outcomes:
  1. Use vocabulary, medical terminology, pronunciation, and grammar and comprehension skills necessary for successful transition to health career classes.
  2. Understand the importance of customer service and colleague relations.
Program Requirements
Required Courses Course Title Hours
VOC ED 056CE VOCATIONAL ESL FOR HEALTH CAREERS 36
VOC ED 230CE 30 WAYS TO SHINE 6

High School Equivalency Test Preparation

Certificate of Competency

Total Lecture Hrs: 216
(State Code: 36276; TOP Code: 493062; Academic Plan: C036276E)

The Certificate of Competency in High School Equivalency Test Preparation prepares students to pass subject tests in reading, writing, mathematics, science, and social studies in preparation for a High School equivalency test (GED, HiSET or the TASC).

Program Student Learning Outcomes:
  1. Enhance ability to read, understand, and use information in the context of social studies.
  2. Develop an understanding of science, the study of living things structure, revision of sentences/passages reading and conventions related to an official Science test.
  3. Practicing and demonstrating arithmetic, the metric system, algebra, geometry, statics, and probability problems will be mastered.
  4. Examine critical thinking, reading comprehension, interpreting graphs, analyzing literature and the arts, tone and style/prose fiction, interpreting poetry, drama, plays, non-fiction and commentaries.
Program Requirements
Required Courses Course Title Hours
BSICSKL 083CE GED PREPARATION: LITERATURE AND THE ARTS 54
BSICSKL 084CE GED PREPARATION: MATHEMATICS 54
BSICSKL 085CE GED PREPARATION: SCIENCE 54
BSICSKL 086CE GED PREPARATION: SOCIAL STUDIES 54

Hospitality

Certificate of Completion

Total Lecture Hrs: 162
(State Code: 24118; TOP Code: 130700; Academic Plan: C024118F)

The Certificate of Completion in Hospitality will prepare students to be eligible to participate for 8 American Hotel & Lodging Association (AHLA) nationally recognized certifications that include options for entry-level hotel employee. Students will be equipped with the competitive skills, knowledge, and abilities to obtain and retain employment in the hospitality sector.

Program Student Learning Outcomes:
  1. Apply concepts and skills necessary to achieve guest satisfaction.
  2. Perform entry-level level job functions in hotel/restaurant careers.
  3. Prepare for American Hotel and Lodging Association certifications.
Program Requirements
Required Courses Course Title Hours
VOC ED 242CE BANQUET SERVER SKILLS 18
VOC ED 243CE FRONT DESK REPRESENTATIVE 18
VOC ED 244CE LAUNDRY ATTENDANT SKILLS 18
VOC ED 245CE PUBLIC SPACE CLEANER SKILLS 18
VOC ED 246CE RESTAURANT SERVER SKILLS 18
VOC ED 247CE KITCHEN STEWARD SKILLS 18
VOC ED 248CE MAINTENANCE ATTENDANT SKILLS 18
VOC ED 249CE RESERVATIONIST SKILLS 18
VOC ED 250CE RESTAURANT SERVER SKILLS 18

In-Home Supportive Services Skills

Certificate of Completion

Total Lecture Hrs: 108
(State Code: 24446; TOP Code: 123080; Academic Plan: C024446F)

The Certificate of Completion in In-Home Supportive Services Skills is designed for students to provide in-home care to patients, assist with activities of daily living, and provide care in the areas of comfort, hygiene, nutrition, elimination, sleep, rest, and first aid and CPR on adult patients.

Program Student Learning Outcomes:
  1. Properly and safely assist patients in living in their own homes with basic functions of daily life.
  2. Perform in-home care to patients, assist them with activities of daily living, and provide care to patients in the areas of comfort, hygiene, nutrition, elimination, sleep, and rest.
  3. Perform first aid and CPR on adult patients.
Program Requirements
Required Courses Course Title Hours
VOC ED 059CE VESL FOR HOME HEALTH AIDE 18
VOC ED 002CE IN-HOME SUPPORTIVE SERVICES (IHSS) PROVIDER 90

Job Readiness

Certificate of Completion

Total Lecture Hrs: 78
(State Code: 24071; TOP Code: 493012; Academic Plan: C024071E)

The Certificate of Completion in Job Readiness is designed to introduce and train new, current, and dislocated workers in the workplace with a focus on job acquisition, retention, and career progression.

Program Student Learning Outcomes:
  1. Identify a career field of choice.
  2. Develop an effective resume and interviewing skills.
  3. Employ basic customer service techniques including strategies for remaining positive on the job.
Program Requirements
Required Courses Course Title Hours
VOC ED 230CE 30 WAYS TO SHINE 6
VOC ED 236CE JOB CLUB 18
VOC ED 238CE JOB READINESS 36
VOC ED 239CE CUSTOMER SERVICE SKILLS 18

Retailing Smarts

Certificate of Completion

Total Lecture Hrs: 144
(State Code: 24403; TOP Code: 050650; Academic Plan: C024403F)

The Certificate of Completion in Retailing Smarts is designed to give students the competitive skills, knowledge, and abilities to obtain and retain employment, and advance in their retail careers including; crucial functions of merchandising and product management in a retail company, merchandising roles and careers, market knowledge, consumer behavior, planning and control and retail pricing. This program prepares students to participate in The National Retail Federation (NRF) Sales/ Customer Service Skills or Supervisory/Management Skills certification exams.

Program Student Learning Outcomes:
  1. Employ sales building skills and techniques.
  2. Demonstrate basic customer service skills.
Program Requirements
Required Courses Course Title Hours
VOC ED 231CE BUILDING SALES 18
VOC ED 232CE CLOSING THE SALE 18
VOC ED 233CE COMPLETING THE SALES TRANSACTION 18
VOC ED 234CE EXPLAINING FEATURES AND BENEFITS 18
VOC ED 235CE GOING THE EXTRA MILE 18
VOC ED 237CE STRATEGIES IN MEETING CUSTOMER NEEDS 18
VOC ED 240CE STRATEGIES IN BUILDING A CONTINUOUS RELATIONSHIP 18
VOC ED 241CE GETTING TO KNOW YOUR CUSTOMER 18

Vocational English as a Second Language II

Certificate of Competency

Total Lecture Hrs: 594
(State Code: 36275; TOP Code: 493100; Academic Plan: C036275E)

The Certificate of Competency in Vocational English as a Second Language II is designed to help students increase proficiency in listening, speaking, reading, writing, and critical thinking skills to further their education, enter the workforce, and actively participate in the community.

Program Student Learning Outcomes:
  1. Identify time phrases demonstrating the correct use of verb tenses and be able to locate parts of speech including nouns, verbs and adjectives.
  2. Develop content skills related to the world of work; focused on speaking, listening, reading, writing as practiced in the workforce.
  3. Obtain understanding of the English language related to the citizenship test, appropriate civics objectives and other life skills situations.
Program Requirements
Required Courses Course Title Hours
ESLCVCS 030CE ENGLISH LITERACY AND CIVICS 108
ESLCVCS 031CE ENGLISH LITERACY AND CIVICS 108
ESLCVCS 032CE ENGLISH LITERACY AND CIVICS 108
ESLCVCS 033CE ENGLISH LITERACY AND CIVICS 3 108
ESL NC 001CE ESL BEGINNING 1 54
ESL NC 002CE ESL BEGINNING 2 54
VOC ED 079CE VOCATIONAL ESL A 54

Workforce Literacy

Skills Certificate of Completion

Total Lecture Hrs: 240
(State Code: 24016; TOP Code: 493012; Academic Plan: C024016E)

The Certificate of Completion in Workforce Literacy Skills will prepare students to first steps in career opportunities. The instructional model consists of workplace, vocational, information technology, employability, math and English literacy skills.

Program Student Learning Outcomes:
  1. Effective communication with employers, co-workers, and customers.
  2. Develop a resume and prepare for employment interview.
  3. Make use of foundational level English to perform general workplace tasks.
  4. Make use of foundational level Math to perform general workplace tasks.
Program Requirements
Required Courses Course Title Hours
VOC ED 238CE JOB READINESS SKILLS 36
VOC ED 239CE CUSTOMER SERVICE SKILLS TRAINING 18
VOC ED 230CE 30 WAYS TO SHINE AS A NEW EMPLOYEE 6
BSICSKL 007CE REVIEW OF BASIC MATH 36
BSICSKL 006CE REVIEW OF BASIC ENGLISH 36
VOC ED 003CE WORKPLACE COMPUTING FOR LIMITED ENGLISH POPULATION 54
VOC ED 079CE VOCATIONAL ENGLISH AS A SECOND LANGUAGE A 54

For detailed information about each of the above Degrees & Certificates:

 

College Catalog Course Descriptions Class Schedules

Los Angeles City College | 855 N. Vermont Avenue, Los Angeles California 90029

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Phone: 323.953.4000

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Emergency: 323.953.2911